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How to Call a Tow Truck When You’re Stuck on the Road in Burnaby

It’s every driver’s nightmare – getting stuck on the road, be it due to a flat tire, a mechanical failure, or an accident. When you find yourself in such a situation in Burnaby, British Columbia, you need to know how to call a tow truck and get back on the road as quickly and safely as possible.

Assess Your Situation

Before calling a tow truck, take a moment to assess your situation. Are you in immediate danger? Is your vehicle blocking traffic or posing a safety hazard to other drivers? If so, turn on your hazard lights and do your best to move your vehicle to a safe location, such as a nearby parking lot or the shoulder of the road.

Gather Necessary Information

Collect all the necessary details that the tow truck company will need to assist you. This includes:

Your exact location – Make note of nearby landmarks, street names, or the closest exit number if you’re on a highway.

Vehicle information – Provide the make, model, and license plate number of your car.

Nature of the issue – Describe the problem with your vehicle to help the tow truck operator understand what equipment they may need.

Find a Local Tow Truck Company

Search for a tow truck company in Burnaby using your smartphone or GPS device. Look for reputable companies with positive reviews and reasonable rates. You can also ask for recommendations from friends or family members who have had positive experiences with tow truck services in the area.

TTN Roadside Assistance Canada is an online portal that allows you to locate roadside assistance companies in Canada. This website has a wide range of roadside assistance services, including tow truck companies that provide emergency roadside assistance for your vehicle. The site allows you to enter the make and model of your car along with its license plate number and provides you with a list of available tow truck Burnaby services near you.

Make the Call

Once you’ve selected a tow truck company, give them a call and provide the information you gathered in previous step. Clearly explain your situation and ask for an estimated time of arrival (ETA). Make sure to inquire about the cost of the service, as well as any additional fees you may be responsible for.

Stay Safe While You Wait

As you wait for the tow truck to arrive, take the following precautions to ensure your safety and the safety of others:

Turn on your hazard lights – This alerts other drivers that your car is disabled and helps prevent accidents.

Stay inside your vehicle – If you’re in a safe location, it’s best to remain in your car to avoid any potential dangers from passing traffic.

Set up warning devices – If you have safety triangles or flares, place them around your vehicle to alert other motorists.

Coordinate with the Tow Truck Operator

When the tow truck arrives, communicate with the operator to ensure they know the issue and can safely tow your vehicle to the desired location. Be prepared to present your driver’s license, vehicle registration, and proof of insurance.


Getting stuck on the road in Burnaby can be a frustrating and potentially dangerous situation. By following these steps, you can efficiently call a tow truck and get back on the road as quickly and safely as possible. Remember to always drive cautiously, maintain your vehicle properly, and be prepared for any roadside emergencies.

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